Deliver a more connected experience from check-in to check-out. Virstack helps hospitality businesses develop digital solutions that simplify everyday workflows, improve guest interactions and support growing operational needs. We combine custom software development with access to Managed Hospitality Services, connecting supported property management systems to guest room phones and essential hotel workflows. Virstack handles agreed software development and integration requirements, while we deliver and supports the contracted managed hospitality service.
Hospitality technology connects the applications, communications and operational systems that hotels and resorts use to serve guests and manage their properties. It supports activities such as reservations, guest communication, housekeeping coordination and billing.
When these systems work together, staff spend less time transferring information and updating systems manually. Guests receive more consistent service, while management gains better visibility into daily operations.
1. Custom Hospitality Software
Build web, mobile and cloud applications around your property’s requirements. Virstack develops solutions such as guest service portals, internal workflow tools and management dashboards, with features and integrations defined around your business goals.
2. PMS-Connected Guest Room Communications
Connect your existing property management system (PMS) with guest room voice services through Managed Hospitality Services, powered by Jazzware. Supported integrations allow phone services and guest details to update as guests check in, change rooms and check out.
3. Guest Service Automation
Reduce repetitive front desk tasks with automated wake-up calls, calling permissions and do not disturb settings. Additional capabilities, including guest language preferences and voicemail that follows room changes, are available with the appropriate license and supported PMS interface.
4. Housekeeping and Guest Billing Workflows
Help housekeeping teams update room status directly from guest room phones, giving the front desk more timely information about room readiness. Supported workflows also allow billable calls and incidental charges to be posted to the guest’s folio in the PMS.
5. Communication Management and Reporting
Give authorized staff access to a property management portal for supported guest communication workflows. Call activity reporting and service reviews help management understand usage, support activity and the health of the hospitality integration.
Feature availability depends on your PMS platform, interface, selected licenses and property configuration. We validate compatibility before issuing a quote.
The Fintech industry is rapidly evolving, and businesses must stay ahead of the latest trends to remain competitive. Here are some of the emerging trends shaping the future of Fintech:
1. Open Banking
Open banking allows third-party developers to build apps and services around traditional banking infrastructure. Through APIs (Application Programming Interfaces), consumers can securely share their banking data with third parties, enabling better financial services, such as personal finance management apps or tailored lending solutions.
2. Regtech (Regulatory Technology)
As regulations in the financial sector become more complex, Fintech companies are turning to Regtech to ensure compliance. Regtech solutions automate the process of meeting regulatory requirements, from anti-money laundering (AML) checks to Know Your Customer (KYC) processes, reducing the time and cost associated with manual compliance tasks.
3. Insurtech (Insurance Technology)
Insurtech is a subfield of Fintech that focuses on revolutionizing the insurance industry through technology. From AI-powered claim processing to personalized insurance products, Insurtech is improving the efficiency of insurers and providing consumers with better options.
4. Cryptocurrency and Decentralized Finance (DeFi)
The rise of cryptocurrencies and DeFi platforms is transforming the way people think about financial services. Decentralized finance allows users to lend, borrow, and trade assets without the need for intermediaries like banks. This is a game-changer for traditional financial systems, offering greater transparency and more control to individuals.
Virstack helps hospitality businesses turn operational challenges into practical technology projects. Whether you need a custom application, better connections between systems or managed guest room communications, we help define a solution around your property’s needs.
1. Custom Software Development
We design and build applications that support your guest experience and internal operations. From initial requirements to deployment, our team works with you to define useful features, clear workflows and a foundation that can grow with your business.
2. Integration Planning
We review how your existing applications exchange information and identify opportunities to reduce disconnected workflows. Custom integrations are scoped according to available APIs, vendor access and technical requirements. We validate and implements the PMS integration within its managed hospitality service.
3. Coordinated Implementation
We help clarify project scope, dependencies and responsibilities before work begins. For Managed Hospitality Services, We manage implementation, configures supported equipment, tests the PMS interface and trains staff on the contracted hospitality workflows.
4. Ongoing Application and Service Support
Virstack provides application maintenance and enhancements according to your software support agreement. We provide 24/7/365 support for its managed hospitality voice service, including the voice platform, carrier services and PMS integration, with escalation coordination when the property’s PMS vendor is needed.
Bring your software, communications and operational priorities into one practical plan. Contact Virstack to discuss how technology can support better guest service and more efficient property operations.
Virstack develops custom web, mobile and cloud applications and helps plan integrations around your operational needs. We also help coordinate requirements for Managed Hospitality Services, which connects supported PMS platforms with guest room voice and hotel workflows.
We support integrations with more than 70 PMS platforms, either directly or through Comtrol Lodging Link. Compatibility depends on the platform and interface type and is confirmed during discovery before a quote is issued. Wi-Fi authentication also requires a compatible gateway and interface.
Not necessarily. Supported analog gateways may allow you to retain existing guest room handsets. We review your equipment and requirements during discovery to determine which devices can remain and which need to be replaced.
Depending on your PMS integration and license, supported workflows include phone service activation at check-in, deactivation at check-out, wake-up calls, do not disturb settings, housekeeping status updates and guest folio posting. Advanced guest room licenses add capabilities such as the guest voicemail lifecycle, language preferences and shared lines for suites or connecting rooms.
There will be a typical implementation period of eight to ten weeks from contract signature to cutover. Your schedule is confirmed around compatibility, equipment and property readiness. Custom software development follows a separate timeline based on the agreed scope.
We provide 24/7/365 support for its managed hospitality service, a defined period of additional support after go-live and quarterly service reviews. Virstack provides support for custom-built applications according to the agreed maintenance arrangement.